We strive to make our range of services available to you as easily as possible. That is why we have replaced our previous service portal with a simpler access point. In future, there will no longer be different forms for requesting various support services, but only three ways:

By e-mail: hrz-support(at)hs-emden-leer.de
By telephone: 04921 / 807 - 7116
By foot: Room T112 (IT workshop) in Emden or Room A14 in the Maritime Campus in Leer

At https://hrz-support.hs-emden-leer.de we are gradually building up a FAQ that will provide you with answers to common questions.

If you are new to the university and would like to start using your university account, you must first change the one-time password of the HRZ to a regular password. This password must be at least 12 characters long and meet at least three of the following four criteria:

The password must

• at least one lower case letter,
• at least one capital letter,
• at least one number and
• contain at least one special character

If you have come up with a suitable password, you can replace the one-time password with your own password on the following page:

https://password.hs-emden-leer.de/